Arbitration centres
The Secretariat and the arbitration court
Click to read what they do
Mizan ADR · Online arbitration
From the request to the award, on one confidential file — filing, tribunal, terms of reference, instruction, hearings, award.
Who it is for
The same case, seen from each seat — and nobody sees past theirs.
The Secretariat and the arbitration court
Click to read what they do
Claimants, respondents and their representatives
Click to read what they do
Sole arbitrators and panels
Click to read what they do
The procedure
Nine states, as the platform runs them. Each one is a gate. Point at a stage.
Files the parties, the agreement, the request and the fees.
Nothing advances until the file is complete.
Admits the file, or sends it back with a notice.
Admission opens the case to the other side.
Are notified, join, and complete their own file.
Every respondent seated before the next check.
Confirms the complete file, both sides included.
A verified file, or no tribunal.
Nominations, votes, challenges — conflicts declared against the IBA guidelines.
A seated tribunal, accepted by both sides.
Drafted by the tribunal, approved by the parties on the file.
They frame everything that follows.
Fees settled and validated.
Proceedings open once validated.
Rounds of submissions and exhibits; hearings by video, recorded and transcribed.
Closed when the record is complete.
Renders the award. The record stays where it was made.
Final.
The walk-through
Each feature on its own page: the screen, the steps, the mechanism.
01Systems01 / 11
Pattern 01 · Facts
A transactional outbox announces each case change the moment it is committed — no button, no export, no nightly job.
Confidentiality
A dispute file is what the parties least want read. That is the design constraint.
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See it on a case
Start with the systems, then follow the procedure chapter by chapter.